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1:1 SERVICE

  • We have launched CS Talk for better communication with our customers.
  • The answers to your old inquiries at 1:1 Service will be answered sequentially.
  • Please use CS Talk(the red icon on the bottom) for a new inquiry.
Please check the FAQ board before making an inquiry.
There should be answers to most of the questions ready.
Type Title Date Reply date Reply status
Payment Inquiry Cart is Empty 2018-12-26 2018-12-27 Reply Completed
Shipping inquiry Tracking service 2018-12-24 2018-12-26 Reply Completed
Shipping inquiry Tracking service 2018-12-24 2018-12-26 Reply Completed
Item Inquiry exchange order item(since its out of stock) 2018-12-23 2018-12-24 Reply Completed
Shipping inquiry not arrived 2018-12-20 2018-12-21 Reply Completed
Item Inquiry Cant buy item 2018-12-19 2018-12-19 Reply Completed
Item Inquiry item still preparing 2018-12-18 2018-12-18 Reply Completed
Item Inquiry wanna one 2018-12-16 2018-12-17 Reply Completed
Order inquiry Album hasn't came for over 40 days 2018-12-13 2018-12-13 Reply Completed
Shipping inquiry Re: Shipping 2018-12-13 2018-12-13 Reply Completed
Service Improvement Please Expand Payment Option 2018-12-13 2018-12-13 Reply Completed
Payment Inquiry Unable to pay 2018-12-10 2018-12-10 Reply Completed
Payment Inquiry payment 2018-12-09 2018-12-10 Reply Completed
Payment Inquiry payment 2018-12-09 2018-12-10 Reply Completed
Item Inquiry EXO LOVE SHOT 2018-12-06 2018-12-07 Reply Completed
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    Company name: Ktown4u Co.,Ltd. CEO: Song Hyo Min

    Business Registration Number: 120-87-71116

    CS Centre: CS Talk

    Affiliate Enquiry: Ktown4u@ktown4u.com

    Office Address: 513, Yeongdong-daero, Gangnam-gu, Seoul, Republic of Korea

    Distribution Centre: 221, Jaedurumi-gil, Paju-si, Gyeonggi-do, Republic of Korea (10881)

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