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1:1service

  • We have launched CS Talk for better communication with our customers.
  • The answers to your old inquiries at 1:1 Service will be answered sequentially.
  • Please use CS Talk(the blue icon on the bottom) for a new inquiry.
Please check the FAQ board before making an inquiry.
There should be answers to most of the questions ready.
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Type Title Date Reply date Reply status
Payment Inquiry Cart is Empty 2018-12-26 2018-12-27 Reply Completed
Shipping inquiry Tracking service 2018-12-24 2018-12-26 Reply Completed
Shipping inquiry Tracking service 2018-12-24 2018-12-26 Reply Completed
Item Inquiry exchange order item(since its out of stock) 2018-12-23 2018-12-24 Reply Completed
Shipping inquiry not arrived 2018-12-20 2018-12-21 Reply Completed
Item Inquiry Cant buy item 2018-12-19 2018-12-19 Reply Completed
Item Inquiry item still preparing 2018-12-18 2018-12-18 Reply Completed
Item Inquiry wanna one 2018-12-16 2018-12-17 Reply Completed
Order inquiry Album hasn't came for over 40 days 2018-12-13 2018-12-13 Reply Completed
Shipping inquiry Re: Shipping 2018-12-13 2018-12-13 Reply Completed
Service Improvement Please Expand Payment Option 2018-12-13 2018-12-13 Reply Completed
Payment Inquiry Unable to pay 2018-12-10 2018-12-10 Reply Completed
Payment Inquiry payment 2018-12-09 2018-12-10 Reply Completed
Payment Inquiry payment 2018-12-09 2018-12-10 Reply Completed
Item Inquiry EXO LOVE SHOT 2018-12-06 2018-12-07 Reply Completed