Delete Account

Please check before deleting your account.

  • When you delete your account, all account information will be permanently deleted and cannot be restored, even if you re-register.
  • Order and delivery information will be stored separately in accordance with applicable laws. After account deletion, it may be difficult for you to view this information or request customer support.
  • Any remaining mileage and coupons will be forfeited upon account deletion.
  • You cannot re-register using the same email address for one month from the date of account deletion.
  • You will not be able to participate in or receive benefits from any ongoing or won events after deleting your account.
  • If your order includes items with the status "Preparing Item" or "Ready to Ship" you can delete your account only after delivery has been completed.
    ※ If you are unable to delete your account even though there are no orders with the above statuses, please contact Customer Support.