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FAQ

Number Question type Title Date
1 My Account I joined the membership but I didn't receive a confirmation mail of joining the membership. 2021-12-17
2 My Account How do I stop receiving advertising emails? 2021-12-17
3 My Account How do I use mileage? 2021-12-17
4 Goods Is this poster will be restocked again? 2021-12-17
5 Goods Should I order one poster tube for each poster? 2021-12-17
6 Goods Is event product and the general product is different? 2021-12-17
7 Chart/Etc I have been attended a fan-sign event, what kind of information do I need to submit? 2021-12-17
8 Chart/Etc What is the reason for the sudden change of chart sales? 2021-12-17
9 Chart/Etc I sent you an e-mail after winning the fan signing event, but I didn't get any reply from you. 2021-12-17
10 Shipping Can I change the address? 2021-12-17
11 Shipping How long does it take for the delivery? 2021-12-17
12 Shipping The restock date is delayed, so can I deduct this item and ship out the rest? 2021-12-17
13 Order/Payment The payment screen won't go over, what should I do? 2021-12-17
14 Order/Payment What is the available mode of payment? 2021-12-17
15 Order/Payment How much mileage do I need in order to use it? 2021-12-17
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    Ktown4u

    Company name: Ktown4u Co.,Ltd. CEO: Song Hyo Min

    Business Registration Number: 120-87-71116

    CS Centre: CS Talk

    Affiliate Enquiry: Ktown4u@ktown4u.com

    Office Address: 513, Yeongdong-daero, Gangnam-gu, Seoul, Republic of Korea

    Distribution Centre: 221, Jaedurumi-gil, Paju-si, Gyeonggi-do, Republic of Korea (10881)

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