FAQ

NEWS The money went out of the account, but the order is still payment required status. Can you check it?
Q : The money went out of the account, but the order is still payment required status. Can you check it?
A : Probably, the card issuer doesn’t approve the payment yet, so the status keeps pending. You need to make an enquiry to your card issuer directly with transaction ID which is available to check on PayPal. (if you can't find it on Paypal, we recommend you to make an enquiry directly.)
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