K-POP Global Online and Offline Integrated Platform Ktown4u

CUSTOMER SERVICE

FAQ

Number	Question type	Title	Date
31	Order/Payment	Why is the actual payment amount different from the order amount?	2024-04-02
32	Order/Payment	What happens to my refund if I am no longer using my card or PayPal account?	2024-04-02
33	Order/Payment	Why do I need to pay VAT ?	2024-04-02
34	Order/Payment	How do I proceed with the group order?	2024-04-02
35	Order/Payment	Why do I have to pay GST ?	2024-04-02
36	Order/Payment	I already paid VAT when I placed the order. But VAT was imposed on me again when I receive the order. Can I have a refund on this?	2024-04-02
37	Order/Payment	I tried to make a payment, but the error message came out. How can I complete the payment?	2024-04-02
38	Order/Payment	Why can't I add the poster tubes to my order?	2024-04-02
39	Order/Payment	Is it possible to avoid customs duties by generating large orders with a small number of products?	2024-04-02
40	Order/Payment	When I make a payment, it keeps telling me to check the address.	2024-04-02
41	Order/Payment	I can't pay unless I put in a detailed address.	2024-04-02
42	Order/Payment	How many products can I buy at once?	2024-04-02
43	Order/Payment	How can I order? I can't add the items to the cart.	2024-04-02
44	Order/Payment	How do I use mileage?	2024-04-02
45	Shipping	How to change shipping information?	2024-04-02